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Home/Services/Reimbursement & claims recovery
Amazon Service

Reimbursement & claims recovery

Recover the money Amazon owes you — the money nobody usually claims

Free auditSee all services
Reimbursement & claims recovery
€
How we do it

What's included

Warehouse loss, warehouse damage, outbound shipping damage, non-refunded returns, 1P shortages. Amazon reimburses if you claim correctly. We systematically recover for you.

Amazon does pay back what it owes you, but only if you claim properly and with the right evidence: warehouse loss and damage, outbound shipping damage, returns that were never refunded, and 1P shortages. We start with an audit of the last 18 months to see what is still claimable.

From there we process each case with the evidence Amazon requires — FBA claims, Vendor shortage claims and chargeback disputes — and keep detecting and claiming every month, with monthly recovery reporting. Typical recovery runs between 1% and 3% of annual revenue, with zero internal effort on your side, and the fee is charged on what we recover: no recovery, no fee.

  • 18-month look-back audit
  • FBA claims: lost, damaged, customer returns
  • 1P (Vendor) shortage claims
  • Chargeback disputes
  • Monthly recovery reporting
Outcomes

What you'll see

  • Typical 1-3% annual revenue recovery
  • Zero internal effort (we handle it)
  • Success-based fee (only on recovered amount)
Process

How we kick off

No 4-week ramp-up promises. Every account starts with a real baseline and a plan the client signs off on before we begin.

  1. 01
    01

    Retrospective audit

    Identify what's claimable from the last 18 months.

  2. 02
    02

    Systematic claiming

    Process each case with required evidence.

  3. 03
    03

    Continuous claiming

    Every month we keep detecting and claiming.

Free 30-min audit

Let's talk about your Amazon account.

30 minutes live with one of our experts. We analyze your account in real time — PPC, listings, vendor relationship, compliance — and tell you exactly where the margin and the opportunity are. No commitment, no hard sell.

Request a free auditcontacto@digitalclubagency.com
30'
Live
0€
No cost
+180
Brands managed