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Home/Services/Vendor Central management
Amazon Service

Vendor Central management

Full 1P relationship management for established brands

Free auditSee all services
Vendor Central management
How we do it

What's included

Catalog, PO negotiation, chargebacks, shortages, COOP, AMG, terms negotiation. Amazon EU vendor operations is where margins silently bleed. We audit and clean it up.

Amazon EU vendor operations is where margin bleeds silently: chargebacks, shortages and deductions nobody reviews because nobody has the time. We start with a forensic audit of the last 18 months to put a number on what is being lost.

Then comes the recovery campaign: we systematically dispute every recoverable case, with a 60-80% win rate on chargebacks, and claim shortages one by one. In parallel we run the full 1P relationship — catalog, PO negotiation, quarterly forecast accuracy review, annual terms negotiation and AMG/AMS/AMC strategy — and redesign the internal process so the bleeding does not come back. The outcome is recovery of previously lost revenue, better fill rate and more favourable commercial terms each year.

  • Quarterly forecast accuracy review
  • Chargeback disputes with 60-80% win rate
  • Systematic shortage claim recovery
  • Annual terms negotiation
  • AMG / AMS / AMC strategy
Outcomes

What you'll see

  • Recovery of €/% revenue previously lost in chargebacks
  • Improved fill rate and forecast accuracy
  • More favorable annual commercial terms
Process

How we kick off

No 4-week ramp-up promises. Every account starts with a real baseline and a plan the client signs off on before we begin.

  1. 01
    01

    Forensic audit

    Review of past 18 months of chargebacks, shortages, deductions.

  2. 02
    02

    Recovery campaign

    Systematic dispute of every recoverable case.

  3. 03
    03

    Process redesign

    Internal processes to prevent recurrence.

Free 30-min audit

Let's talk about your Amazon account.

30 minutes live with one of our experts. We analyze your account in real time — PPC, listings, vendor relationship, compliance — and tell you exactly where the margin and the opportunity are. No commitment, no hard sell.

Request a free auditcontacto@digitalclubagency.com
30'
Live
0€
No cost
+180
Brands managed